Skagit Transit's Dial-A-Ride is a public service, which provides specialized transportation compatible with Skagit Transit's fixed-route bus service. It is a pre-scheduled service designed for people who are unable to get to the nearest bus stop or use a fixed-route bus.

Dial-A-Ride is for individuals whose conditions and/or disabilities prevent them from using Skagit Transit's regular fixed-route buses. Based on the review of an application for Dial-A-Ride service, you may receive curb to curb service, curb to fixed-route service or fixed route service only (with training).

How Do I Qualify?
To qualify for the Dial-A-Ride service, ask yourself the following questions:

• Are you able to get on or off a bus?
• Are you able to get to or from the nearest bus stop?
• Are you able to wait (standing) at a bus stop for 5 to 10 minutes?
• Are you able to ride or to understand instructions on how to ride the bus?

If you responded "NO" to any of the previous questions, you may qualify for our Dial-A-Ride service.

Please request an application for Dial-A-Ride services from Customer Service by calling (360) 757-4433 or toll-free at (877) 584-7528.

Complete the application and either e-mail or return it to Skagit Transit or to a Dial-A-Ride Driver.

Please be aware that Dial-A-Ride cannot transport individuals with medical conditions or symptoms for which a higher level of care and transportation is needed. Dial-A-Ride will not transport anyone whose condition appears to prevent him or her from being safely transported. Personal Care Attendants are strongly encouraged to accompany individuals who require special assistance.

For What Purposes May Dial-A-Ride Be Used?
Once qualified, you may use the service for any reason. Dial-A-Ride does not prioritize by ride purpose. Use the service to go to the doctor, shopping, visit friends or other destinations within Skagit County.

When Does Dial-A-Ride Operate?
Dial-A-Ride operates during the same hours as Skagit Transit's local, non-commuter fixed routes. Hours may vary depending on the schedule of service for the area routes. These hours are 7:00 AM - 9:00 PM weekdays, 8:00 AM - 6:00 PM on Saturdays and 8:00 AM - 6:00 PM on Sundays. Weekend service is provided in Burlington, Mount Vernon and Sedro-Woolley on both days, with limited service in Anacortes on Saturday. Some routes have less hours than others.  Call Customer Service for information on your area.

Dial-A-Ride does not operate on the following holidays:

• New Years Day
• Easter
• Memorial Day 
• Independence Day
• Thanksgiving
• Christmas Day

Where Does Dial-A-Ride Operate?
Dial-A-Ride provides service to eligible passengers throughout Skagit County. The level of service available to you will be determined by the review of your application and by the area in which you reside. You will receive a determination letter that will explain the level of service available to you shortly after the receipt of your application. Please see Pocket Service Areas info if you live more than 3/4 of a mile from the nearest Skagit Transit Fixed Route.