Careers - Job Details

Dispatcher/Scheduler

Summary:

Maintains radio communication with Fixed Route and Paratransit Coach Operators; provides information to and schedules transportation for Paratransit customers; responds to customer service concerns or requests; contributes to the day-to-day activities of the dispatch office.

Job ID/Number:

Posted Date:

4/7/2021

Job Location:

Burlington

Position Type:

Full-time

Division:

Public Transportation

Description:

Duties and Responsibilities

Responsibilities include but not limited to:

Operate a two-way radio to communicate with Coach Operators; receive and provide information concerning changes in manifests, road and weather conditions, detours, vehicles and other service needs; serve as liaison between supervisors, drivers and mechanics
Provide courteous and professional customer service in scheduling, confirming and canceling Paratransit trips
Receive incoming service requests for transportation from individuals with disabilities and other special needs and the elderly; enter and confirm trip information in proprietary software; answer questions related to pick-up times and transportation procedures

See attached job description for complete list of duties

First consideration given to applications received on or before April 25th, 2021

Please download the application packet to your computer and fill it out completely.

You will need Adobe Acrobat Reader to fill out the application.

Do not use a web browser to open the application packet, make sure to save it to your local computer then open it. Using a web browser to view the application may leave the signature areas unable to be filled out electronically.

Submit your application to hr@skagittransit.org or

600 County Shop Lane

Burlington, WA 98233

Please direct all questions and application materials to Human Resources,
email hr@skagittransit.org 360-757-1355

Equal Opportunity Employer and Drug Free Business