Plans, coordinates, and implements short, mid, and long-range planning projects for the Agency, including service development, capital projects, and scheduling. Oversees public information and outreach. Creates planning documents and reports for applicable local, state, and federal agencies. Participates in capital planning projects, including managing projects, making grant applications, and seeking appropriate permits from other agencies

2/16/2024

Burlington

Full-time

Public Transportation

EMPLOYMENT OPPORTUNITY

Planning and Outreach Supervisor

www.skagittransit.org/careers

$91,177.40-$117,684.33 Annually DOE

Open until filled

Position Summary:

Plans, coordinates, and implements short, mid, and long-range planning projects for the Agency, including service development, capital projects, and scheduling. Oversees public information and outreach. Creates planning documents and reports for applicable local, state, and federal agencies. Participates in capital planning projects, including managing projects, making grant applications, and seeking appropriate permits from other agencies

Duties and Responsibilities

Develop, maintain, and study numerous databases and spreadsheets related to service performance and analyzes transit service data to determine efficiency and productivity of routes and service modes including route structure, time points and alignment
Make route and service change recommendations
Develop, maintain, and utilize agency maps and geographic data using a variety of software
Report service data to state and federal regulators and assure reporting compliance
Coordinate and produce agency long and short-range plans
Ensure compliance of and conduct public participation in planning documents and Title VI (Civil Rights) reporting
Assist in the development of new concepts and alternatives for fixed-route, paratransit and rideshare service
Participate in the implementation of approved service modification plans
Maintain a close ongoing understanding of ridership patterns, customer perceptions and needs to determine potential modifications to routing and scheduling
Conduct research and analyze data to develop and ensure ongoing success of both operating and capital grant projects
Assist Grant Administrator in identifying grant funding sources and writing grant applications
Conduct public outreach and marketing efforts including handling all media inquiries and advertising on behalf of the agency
Regularly attend and participate in local and regional planning forums
Under the supervision and direction of the Chief Executive Officer act as agency liaison; promote agency projects and directives; seek and develop partnerships and cooperation for agency projects and goals
Develop outreach strategies, work plans, and materials for the Agency; produce rider guides, presentations, brochures, summaries, maps, and other materials used to educate and promote plans or projects to grant funders, local jurisdictions and groups, internal staff and others as assigned
Supervise Outreach staff; develop annual budget for planning and outreach activities
Track and evaluate the efficiency and effectiveness of transit services
Assist with determination of costs and benefits of proposed modifications to routes and schedules
Manage and maintain a centralized reporting system for service statistics that enables Skagit Transit to effectively monitor and manage its service delivery systems to assure compliance with goals and objectives, service standards and state and federal requirements
Provide reports for staff and Skagit Transit Board of Directors including monthly, quarterly, and annual fixed route, paratransit and rideshare performance reports
Develop, conduct, and analyze regular surveys of ridership and service quality including boarding and alighting, on-time performance, origin and destination, transfer and interlinement and other ridership surveys
Lead efforts to develop and submit Skagit Transit’s 6-Year Transit Development Plan (TDP); National Transit Database (NTD) report; and FTA Title VI report
Work with Skagit Council of Governments on development of the Human Services Transportation Plan
Provide suggestions for continually improving Skagit Transit’s services, increasing ridership and productivity, and making Skagit Transit’s services meaningful to as many citizens of Skagit County as possible, within available financial and staffing parameters
Serve as the Staff Liaison of the Community Advisory Committee (CAC); prepare meeting agendas, announcements, and materials for meetings; attend meetings; record, produce and distribute meeting minutes
Work closely with other Skagit Transit staff regarding set-up and monitoring of statistical information gathering systems such as the GFI fare box and MDT/AVL systems to ensure that statistics are correctly gathered and reported
Receive and analyze reports of customer comments and satisfaction; add comment to planning database and respond to concerned customers
Conduct field investigation work for monitoring service, investigate suggestions and complaints
Apply for all land use permits needed for agency business and projects; ensure compliance with State and Federal environmental and other regulations related to land use and building
Conduct developmental review of related development plans and SEPA reviews by other local jurisdictions
Assist and participate in project management of Agency capital projects
Coordinate placement of amenities; work with property owners and governments to place shelters in high pedestrian traffic areas
May be required to serve as a designated emergency responder during disasters and/or emergencies
Perform other related duties as assigned

Qualifications

Any equivalent combination of education and experience that provides the knowledge, skills and abilities required to successfully perform the job. A typical way to meet this requirement would be:

Bachelor’s degree in Planning, Public Administration or related field
Three years of experience applying the principals and practices of transit and transportation planning
Two years of experience working with interagency committees preferred
Two years of experience in project management preferred
Valid Washington State Driver’s License
Maintain acceptable driving record

Salary and Benefits

Salary Range: $91.177.40-$117,684.33; dependent upon experience

Benefits:

Medical

Dental

Vision

Life Insurance

Paid Holidays
Employee Assistance Program
Free Bus Pass

General Leave
Department of Retirement Systems PERS2 or PERS3 enrollment
Voluntary Flexible Spending Account

Benefits begin the first day of the month following the date of hire

Careers - Job Details