NOTICE

• No Cash refunds will be given for Umo Fare cards or for value remaining on cards
• Lost, damaged, stolen or expired Umo Fare cards will be replaced for $2.00
• Umo Fare Cards expire Ten-Years from the date issued
• Umo Fare cards with remaining value cannot be redeemed for cash

Paratransit riders will have multiple options to pay their fare

1. Cash on the vehicle when they are picked up will be accepted for individual rides. Exact change is required. No change can be made.
2. Umo cards can be ordered online by submitting a Request for Umo Card form. A rider can also call or visit customer service to get a Umo card or have a Umo card mailed to them.
3. Riders can mail in a check with their Umo account number and Customer Service will apply those funds to exisiting Umo accounts. 
4. Riders can also load funds onto their Umo card at Customer Service. We accept cash, check and Visa or Mastercard.  
5. Riders can also manage exisisting Umo accounts and purchase fares online through the Passenger Portal. Please visit our website www.skagittransit.org/tp for more details. 

     Umo fares are instantly available and it is a great way to purchase fares for a family member.

Please contact Customer Service before purchasing any passes if you set up your own Umo account, so that we can enable you to purchase Paratransit passes for yourself.

Customer Service can be reached at 360-757-4433

Important things to know

Personal Care Attendants (PCA) ride for free on Paratransit in compliance with the Americans with Disabilities Act.  

Any guest of the paratransit client who is not the PCA will need to pay a fare to ride along.

Paratransit clients are eligible for free fixed route service by presenting their TouchPass Paratransit card.