NOTICE

• No Cash refunds will be given for TouchPass/Umo Fare cards or for value remaining on cards
• Lost, damaged, stolen or expired TouchPass/Umo Fare cards will be replaced for $3.00
• TouchPass/Umo Fare Cards expire Five-Years from the date issued
• TouchPass/Umo Fare cards with remaining value cannot be redeemed for cash

Paratransit riders will have multiple options to pay their fare

1. Cash on the vehicle when they are picked up will be accepted for individual rides. Exact change is required. No change can be made.
2. TouchPass/Umo cards can be purchased by mail. A rider can either download the form from our website or call customer service to have one mailed to them. They can then send in the form with a check ordering what they need. To download the form CLICK HERE
3. Skagit Transit also has a new electronic fare system called “Umo." (TouchPass was purchased by Umo). This system allows riders to purchase their fares through a website or using a smartphone app. Those fares are instantly available. Please visit our website www.skagittransit.org/tp for more details. 

      Please contact Customer Service before purchasing any passes if you set up your own TouchPass/Umo account, so that we can enable you to purchase Paratransit passes for yourself.

Customer Service can be reached at 360-757-8801

We are strongly encouraging our riders to take advantage of the TouchPass/Umo system. It is very convenient and it is also “contact-free” for those paratransit clients who are concerned with the COVID-19 exposure riding our vehicles. Each vehicle will have an electronic reader box. Riders can use either a smartcard or a smartphone app that the electronic box can read from a short distance to show that they have paid the fare. This system will minimize any contact for our riders on our vehicles.

You can also load funds onto the TouchPass/Umo card at Customer Service if you would like to pay cash for your rides, but do not want to carry cash on your person.

TouchPass/Umo fares are instantly available and it is a great way to purchase fares for a family member.

Important things to know

Personal Care Attendants (PCA) ride for free on Paratransit in compliance with the Americans with Disabilities Act.  

Any guest of the paratransit client who is not the PCA will need to pay a fare to ride along.

Paratransit clients are eligible for free fixed route service by presenting their TouchPass Paratransit card.